Jack Ryan A.I. Privacy Policy & Terms of Service

Privacy Policy

Effective Date: March 1, 2025
Company: Jack Ryan A.I. LLC
Contact: [email protected]


Overview

This Privacy Policy describes how Jack Ryan A.I. LLC (“we,” “our,” or “us”) collects, uses, and protects information you provide when interacting with our websites, software, AI systems, or related services (collectively, the “Services”). Jack Ryan A.I. LLC is committed to ensuring that your privacy is protected. Any information you provide will be used only in accordance with this statement.

We may update this Privacy Policy periodically. You should review this page occasionally to ensure you are comfortable with any changes.


GDPR Compliance

Our Services are primarily intended for users in the United States and Canada. By accessing or using our Services, you confirm that:

  1. You are not a resident of the European Union, or

  2. If you are a resident of the European Union, you expressly consent to the collection and processing of your personal information, including but not limited to your name, email address, phone number, IP address, and related usage data.

We do not knowingly collect or process data from EU residents without explicit consent.


TCPA, A2P, and Registration Terms

By registering on our website, submitting your information, or communicating with any AI system or automated platform operated by Jack Ryan A.I. LLC, you consent to receive automated calls, SMS text messages, and/or emails from Jack Ryan A.I. LLC or its affiliated service providers. These communications may be sent using AI-powered systems, autodialers, or prerecorded voice messages for the purpose of account notifications, customer service, or marketing related to our software and services.

Standard message and data rates may apply.
You may opt out at any time by replying STOP to SMS messages or emailing [email protected].

You certify that the phone number provided belongs to you and that you are authorized to receive communications at that number.


CASL (Canada) Compliance

By registering with our Services, you expressly consent to receiving communications via email, call, or text message. If you do not wish to receive these types of communications, please do not register or you may opt out as described above.


Information We Collect

We may collect the following information when you interact with our website, AI systems, or software platforms:

  • Name, phone number, email address, business name, and related contact details

  • Industry, city, and state

  • Device, browser, and IP information

  • Communication data (including messages, voice recordings, and AI interactions)

  • Payment and billing information (processed securely through third-party providers)

We may also collect usage data from API integrations, CRMs, and AI automation systems (e.g., Twilio, GoHighLevel, SimpleTalk, etc.) for operational purposes.


How We Use the Information

We use collected data to:

  • Operate and improve our AI software, automation tools, and user experience

  • Respond to customer inquiries and provide technical support

  • Personalize your experience with our Services

  • Process transactions and manage billing

  • Send service updates, offers, and announcements related to Jack Ryan A.I.

  • Comply with legal obligations and protect our systems from abuse

We may share your data internally for operational purposes or with trusted third-party providers who assist in delivering our Services (e.g., cloud hosting, CRM integrations, or telecommunications providers).

We do not sell personal data to third parties.


Internal Recordkeeping and Communication

We may periodically send informational or promotional communications to the email address you provided. You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in any email.


Security

We are committed to maintaining the security of your data. We implement reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, use, or disclosure.

However, please note that no method of internet transmission or storage is completely secure. By using our Services, you acknowledge this inherent risk.


Cookies and Tracking

Our website and software may use cookies or similar technologies to:

  • Track usage analytics

  • Store session preferences

  • Improve user experience

You can modify your browser settings to decline cookies, but this may impact functionality.


Third-Party Links and Integrations

Our platform may include links to third-party websites or software systems. Once you leave our site or connect to external platforms (such as GoHighLevel or Twilio), this Privacy Policy no longer applies. We encourage you to review those third-party privacy policies separately.


Your Rights and Choices (CCPA and U.S. Privacy Laws)

If you are a California resident or otherwise subject to state data privacy laws, you have the right to:

  • Request disclosure of the personal information we have collected about you.

  • Request deletion of your personal information (subject to legal exceptions).

  • Opt out of communications at any time.

You may exercise these rights by emailing [email protected]. We will respond to verifiable requests within 45 days as required by law.


Non-Discrimination

We will never deny you services, alter pricing, or provide different quality levels because you exercised a privacy right.


Children’s Privacy

Our Services are not directed toward children under 18 years of age. We do not knowingly collect personal data from minors.


Updates to This Policy

Jack Ryan A.I. LLC reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.


Contact Us

If you have any questions about this Privacy Policy or wish to make a data request, please contact:
Jack Ryan A.I. LLC
Email: [email protected]

Terms of Service

Effective Date: March 1, 2025
Company: Jack Ryan A.I. LLC
Contact: [email protected]


1. Acceptance of Terms

By accessing or using any website, platform, dashboard, software, or AI service operated by Jack Ryan A.I. LLC (“Jack Ryan A.I.,” “we,” “our,” or “us”), you agree to these Terms of Service (“Terms”) and our Privacy Policy.
If you do not agree to these Terms, you must not access or use our Services.

Each client engagement may also be governed by a separate Service Agreement, Proposal, or Subscription Order. If a conflict arises between this general Terms of Service and your individual written agreement, your individual agreement will control.


2. Scope of Services

Jack Ryan A.I. LLC provides artificial intelligence (“AI”) tools, automation systems, CRM integrations, and related business software designed to improve communication, marketing, and sales performance.
Our Services may include:

  • AI voice and text communication tools

  • CRM setup and workflow automation

  • API integrations with third-party software (e.g., GoHighLevel, Twilio, SimpleTalk)

  • Data management, AI training, and performance reporting

  • Optional consulting, onboarding, or management services

Each client’s setup and pricing are custom and defined within their Service Agreement.


3. Account Registration and Access

To access certain features, you may need to register an account. You agree to:

  • Provide accurate and current information.

  • Maintain the confidentiality of your login credentials.

  • Accept responsibility for all activity under your account.

We reserve the right to suspend or terminate access for any misuse, violation, or unauthorized access.


4. Payments and Billing

All pricing and payment terms are outlined in your Service Agreement or order form.
Unless otherwise stated:

  • All fees are due in advance and non-refundable once services begin.

  • Services are billed on a monthly or contract basis.

  • Failure to pay may result in suspension or termination of your account.

Jack Ryan A.I. LLC is not obligated to issue refunds under any circumstances, including unused services or early termination.


5. No Refunds

Due to the custom and software-based nature of our work, all payments made to Jack Ryan A.I. LLC are final and non-refundable. Each client engagement includes proprietary configuration, software licensing, and third-party system setup that cannot be reversed once started.


6. Client Data and Ownership

You retain ownership of your customer data, leads, contacts, and other business information provided to Jack Ryan A.I. LLC.
By using our Services, you grant us a limited license to use your data for:

  • Delivering, improving, and supporting the Services

  • Ensuring compliance and system functionality

  • Internal analytics and performance tracking

We will never sell client data.
Your use of any third-party integrations (e.g., Twilio, GoHighLevel, SimpleTalk) is subject to their respective privacy and service terms.


7. AI Communications & Compliance

Jack Ryan A.I. LLC provides technology to automate voice, SMS, and email communications.
Clients are solely responsible for ensuring compliance with all applicable laws, including:

  • Telephone Consumer Protection Act (TCPA)

  • CAN-SPAM Act

  • A2P 10DLC Registration and Messaging Rules

  • State and federal telemarketing laws

By using our Services, you represent that:

  • You have obtained all necessary consents from contacts prior to communication.

  • You will not use the platform for spam, deceptive practices, or unlawful solicitation.

  • You will indemnify Jack Ryan A.I. LLC from any legal claims arising from improper use.

We provide tools and disclaimers to promote compliance, but ultimate legal responsibility lies with the user.


8. Third-Party Services

Our platform integrates with third-party providers such as Twilio, GoHighLevel, Zapier, SimpleTalk, and others.
We are not responsible for:

  • Outages or downtime caused by third-party systems

  • Fees, usage limits, or message costs incurred through integrations

  • Policy changes or account actions taken by third-party vendors

Use of these integrations constitutes acceptance of their respective Terms of Service.


9. Intellectual Property

All intellectual property associated with our Services—including software code, systems, training data, AI prompts, scripts, designs, and branding—remains the exclusive property of Jack Ryan A.I. LLC unless explicitly transferred in writing.

Clients are granted a non-exclusive, non-transferable, revocable license to use the Services for their internal business purposes only.


10. Confidentiality

Both parties agree to protect all non-public, confidential information obtained in the course of doing business.
Neither party may disclose such information without prior written consent, except as required by law.


11. Disclaimer of Warranties

Our Services are provided “as is” and “as available.”
Jack Ryan A.I. LLC makes no warranties, express or implied, regarding:

  • Accuracy or performance of AI systems

  • Uninterrupted or error-free service

  • Results or outcomes derived from AI communications

You acknowledge that AI technologies can produce variable outputs and that Jack Ryan A.I. LLC is not liable for business outcomes resulting from their use.


12. Limitation of Liability

To the maximum extent permitted by law, Jack Ryan A.I. LLC and its affiliates shall not be liable for any indirect, incidental, or consequential damages, including lost profits or revenue.
Our total liability under these Terms shall not exceed the amount you paid to Jack Ryan A.I. LLC during the three (3) months preceding the event giving rise to the claim.


13. Indemnification

You agree to indemnify, defend, and hold harmless Jack Ryan A.I. LLC, its officers, agents, and employees from and against any and all claims, damages, liabilities, costs, and expenses arising from:

  • Your use of the Services

  • Your violation of any applicable law or regulation

  • Your breach of these Terms


14. Termination

Either party may terminate the relationship as defined in the client’s Service Agreement.
Jack Ryan A.I. LLC may suspend or terminate access immediately if you violate these Terms, engage in fraudulent activity, or misuse the platform.

Upon termination, all outstanding fees remain payable.


15. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Georgia, without regard to conflict of law principles.
Any disputes shall be resolved through binding arbitration in Fulton County, Georgia, pursuant to the rules of the American Arbitration Association.
Each party waives the right to a jury trial.


16. Modifications

Jack Ryan A.I. LLC reserves the right to modify these Terms at any time. Updates will be posted with a revised effective date. Continued use of the Services constitutes acceptance of those changes.


17. Contact Information

For questions regarding these Terms, please contact:
Jack Ryan A.I. LLC
Email: [email protected]